Privacy policy

Introduction

This Privacy Policy describes how Vishitrang (“we”, “our”, “us”) collects, uses, and protects any personal information that you provide when you use our website or interact with our brand.

Vishitrang is committed to ensuring that your privacy is protected. Should we ask you to provide identifiable information when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

Vishitrang may update this policy from time to time by revising this page. We encourage you to check this page periodically to ensure that you are satisfied with any changes.

What We Collect

We may collect the following information from you:

  • Name and date of birth

  • Contact details including phone number and email address

  • Demographic information such as postal code, preferences, and interests

  • Billing and shipping addresses

  • Transaction details and purchase history

  • Information relevant to customer surveys, offers, or feedback

What We Do With the Information We Gather

We collect this information to understand your needs and provide you with a better experience, and in particular for the following reasons:

  • For internal record keeping

  • To improve our products, services, and website

  • To process orders, payments, and deliveries

  • To send order confirmations, updates, or support-related communication

  • To periodically send promotional emails about new products, special offers, or other information which we think you may find interesting

  • To contact you occasionally for market research purposes (by email, phone, or post)

  • To customize the website and product recommendations according to your interests

Security

We are fully committed to ensuring that your personal information is secure.
To prevent unauthorized access, misuse, or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your personal data is stored securely and only accessible to authorized personnel bound by confidentiality obligations.

How We Use Cookies

A cookie is a small text file placed on your computer’s hard drive with your permission. Cookies help us analyze web traffic, remember your preferences, and enhance your browsing experience.

We use cookies to:

  • Identify which pages are being visited and improve our website based on user behavior.

  • Tailor our website’s content to your preferences.

  • Remember login details and items in your shopping cart.

All data collected via cookies is used for statistical analysis only, and is automatically deleted after processing.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer.
Please note that this may prevent you from taking full advantage of the website’s features.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site using these links, please note that we have no control over external websites.

Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.
We encourage you to read the privacy statements of any website you visit.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When filling a form on our website, look for the option to indicate that you do not wish your information to be used for direct marketing.

  • If you have previously agreed to us using your personal information for marketing purposes, you may change your preference at any time by writing to us at vishitrang@gmail.com.

We will not sell, lease, or distribute your personal information to third parties unless:

  • We have your explicit permission, or

  • It is required by law to do so.

We may use your information to send you promotional content about third-party offers or collaborations, but only if you have explicitly consented to receive such information.

If you believe any information we hold about you is incorrect or incomplete, please contact us immediately at vishitrang@gmail.com.
We will promptly correct any inaccuracies.

Data Retention

We retain personal data only for as long as necessary:

  • To fulfill the purposes for which it was collected,

  • To comply with legal and accounting obligations, and

  • To resolve disputes or enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access and obtain a copy of your personal data.

  • The right to request correction or deletion of your data.

  • The right to withdraw consent for marketing communication.

  • The right to object to processing or lodge a complaint with data protection authorities.

You can exercise these rights by contacting us at vishitrang@gmail.com.

Contacting Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: vishitrang@gmail.com
📞 Phone: +91 7200401155
📍 Address: Vishitrang, 414, Sathyamurthy Road, Arni, Tiruvannamalai District, Tamil Nadu – 632301, India